Monthly Archives: January 2018


CRM in 2018: 4 Resolutions for the New Year

CRM technology will continue to evolve in the years to come. What can we expect in 2018? The most prominent advances in CRM technologies will be in how artificial intelligence (AI) and machine learning (ML) will help drive personalization and automation to make businesses smarter. The inclusion of AI- and ML-based technologies into CRM systems [...]

By | 2018-01-03T17:00:49+00:00 January 3rd, 2018|CRM Information|0 Comments
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