Customer Service

Home/Customer Service

Todd Zedak: ‘I’m an evangelist for knowing your customer and connecting to your market.’

Todd Zedak is the CRM Practice Director at Jibe365. Todd is a broad-based IT professional who is deeply passionate about technology and how it improves business practises and performance. We’ve asked him a few questions so you can get to know him better. ------------------------- Why are you so interested in CRM and business tools? I’ve [...]

Great ROI on building a CRM sales culture

Microsoft Dynamics brings strength to every piece of the sales process   For every dollar you invest in a CRM system you get $5.60 back. That’s the finding of Nucleus Research, a Boston-based techno research firm. They key to realizing this growth is to plan your CRM success properly, and understand where your best chances [...]

Sign Up For Our Newsletter