The Future is in the Cloud – How About Your CRM Software?
Cloud technology is becoming a staple to an organization’s infrastructure. Today, 70% of businesses have at least one application in the cloud and many are choosing to tackle technology adoption with a cloud-first strategy in [...]
4 Ways to Customize Dynamics 365 for Your Business
Adopting a solution for the sake of innovation won’t get you very far. Technology must work for your business. First, though, you must understand your needs, business drivers, goals and desired outcomes in order to [...]
Dynamics 365: Powerful tool built with your business in mind
There are four basic characteristics that went into the creation of Microsoft Dynamics 365, the fresh new approach to business productivity tools. By combining the productivity of Office 365, business process apps. Cortana data and [...]
Dynamics 365: Accelerating your digital transformation
Imagine one business platform with a simple interface that can help build your business by improving productivity, provides customer and business intelligence, is adaptable to your specific needs and feels like it’s been built with [...]
Todd Zedak: ‘I’m an evangelist for knowing your customer and connecting to your market.’
Todd Zedak is the CRM Practice Director at Jibe365. Todd is a broad-based IT professional who is deeply passionate about technology and how it improves business practises and performance. We’ve asked him a few questions [...]
The Jibe about Jibe365
What’s in a name? A lot. A name is your signature, your brand and your story. If you get the name right, you can say a lot about yourself – and often the company you [...]
Build better customer service with CRM equipment profiles
We all think of a CRM (customer relationship management) system as a database of customer information. Consider the detail that goes into a customer or contact profile. You’ve got basics, like name, company info, contacts [...]
Do you have a repeatable sales process?
Here’s the bottom line: Can you tell how close to buying each and every one of your prospects, leads and clients are in the sales process? Do you know the size of your pipeline and [...]
Microsoft Dynamics 365 offers peek at CRM’s future
Capabilities grow quickly with new cloud integrations When Microsoft announced Dynamics CRM will join Microsoft ERP and become part of Microsoft Dynamics 365 it was just a continuance of Microsoft’s philosophy to offer as many [...]