Customer engagement is about more than touchpoints. It’s about everything that happens in between personal and digital encounters.
Technology plays in increasingly important role in customer engagement. It requires an organization-wide commitment to create meaningful connections, building relationships and nurturing those relationships to establish trust and keep your brand top-of-mind.
Respondents from a May 2016 Microsoft survey of sales leaders across multiple industries ranked customer engagement as the #1 driving force behind sales versus tactical drivers like automation and productivity
“Digital Transformation in Sales: Evolving the Art of Customer” gives concrete examples and guidance on how digital transformation and technology are huge players in revenue for your organization.
Fill out the form to the right to download your copy of “Digital Transformation in Sales: Evolving the Art of Customer Engagement”
Fill out the form below to download the eBook: