Jibe365 Advanced Support
Jibe365’s Advanced Support is a cost-effective and cloud-focused support service most customers expect for critical applications.
Unlimited break-fix support for Azure, Office365 CRMOL, AX, Dynamics 365, EMS, Power BI
Less than 1 hour response times and escalation management for Severity A issues (24/7 support also available)
1/2/4 hour SLA for faster response (50% quicker than normal Microsoft Support)
Dynamics 365 and CRMOL support will be auto-escalated to a Tier 2 Support Agent.
Priority routing over Standard Microsoft Support
Jibe365’s Advanced Support is available for a small per user per month fee.
To get more information on Jibe365 Advanced Support
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