Jibe365 Advanced Support

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Jibe365 Advanced Support 2017-09-20T09:35:57+00:00

Jibe365’s Advanced Support is a cost-effective and cloud-focused support service most customers expect for critical applications.

  • Unlimited break-fix support for Azure, Office365 CRMOL, AX, Dynamics 365, EMS, Power BI
  • Less than 1 hour response times and escalation management for Severity A issues (24/7 support also available)
  • 1/2/4 hour SLA for faster response (50% quicker than normal Microsoft Support)
  • Dynamics 365 and CRMOL support will be auto-escalated to a Tier 2 Support Agent.
  • Priority routing over Standard Microsoft Support

Jibe365’s Advanced Support is available for a small per user per month fee.

To get more information on Jibe365 Advanced Support

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