Rick McCutcheon, CRM and social selling speaker, coach and workshop director
Rick is a Dynamics CRM MVP with expertise in sales process design, social selling and CRM strategies. Rick has been involved in the CRM industry since 1990 as a company founder, senior executive, reseller, industry association board member, educator consultant and professional speaker. He is the creator of the Full Contact Selling (FCS) methodology for Dynamics CRM.
FCS delivers a unique advantage over traditional sales force automation and CRM methodologies by fully integrating the three key areas of sales productivity 1.) Proven business practises and processes 2.) The development of people skills and 3.) Best practise use of CRM and related technologies.
Rick is a much sought out speaker and workshop leader drawing on his 25 years of real world experience working on dozens of CRM and sales force automation initiatives. He has delivered his practical yet innovative messages on improved sales performance and sales management to thousands of business professionals from the SMB market-place to major international corporations. His examples and stories are “real-world.” His style is ‘uniquely appealing’ and ‘tremendously credible.’